Maryam Nawaz Insulin Program | Free Insulin Scheme (By Insulin Card)

Imagine waking up every day knowing your child needs a life-saving injection, but you cannot afford it. For thousands of families in Punjab, this was a daily nightmare until the Maryam Nawaz Insulin Program transformed despair into hope. This free insulin scheme delivers medication directly to your doorstep, eliminating both financial burden and travel stress. In this complete guide, you will learn everything about eligibility, registration steps, required documents, and how the home delivery system works to ensure your child never misses a dose.

Key Takeaways

• Insulin Card is Your Key: Every registered child receives a CM Insulin Card that must be scanned by Pakistan Post riders for verification before each three-month supply delivery.
• Three Registration Channels Available: Families can register through the 1033 helpline, the HISDU mobile app, or by visiting any NCD Clinic, Maryam Nawaz Health Clinic, or DHQ/THQ hospital.
• Complete Free Kit Provided: The program supplies not just insulin but also glucometers, BSR test strips, needles, and lancets absolutely free of cost.
• Quarterly Check-ups Are Mandatory: To remain in the program, children must attend follow-up appointments at designated government hospitals every three months.
• Cold Chain Ensures Safety: Pakistan Post uses specialized temperature-controlled packaging to keep insulin effective during door-to-door delivery across Punjab.
• Province-Wide Coverage Now Active: What began as a pilot in Lahore, Multan, and Faisalabad has now expanded to all districts of Punjab, reaching thousands of children.

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Maryam Nawaz Insulin Program | Free Insulin Scheme (By Insulin Card)

What Exactly Is the Maryam Nawaz Insulin Program and Why Was It Launched?

The Maryam Nawaz Insulin Program is a groundbreaking healthcare initiative by the Punjab government that provides completely free insulin and diabetes management supplies to children suffering from Type 1 diabetes, delivered directly to their homes through Pakistan Post. This program represents the first time in Pakistan’s history that insulin is being provided free of cost with doorstep delivery, eliminating the need for poor families to travel to hospitals or purchase expensive medication.

What is the official name of this free insulin scheme?

The official name of this initiative is the “CM Insulin for Diabetes” program, though it is commonly referred to as the Maryam Nawaz Free Insulin Scheme or the CM Punjab Free Insulin Program. The program was formally launched by Chief Minister Maryam Nawaz Sharif as part of her broader “Sehatmand Punjab” vision to revolutionize healthcare delivery across the province.

When did Chief Minister Maryam Nawaz Sharif launch the Insulin Card program?

Chief Minister Maryam Nawaz Sharif launched the CM Insulin Card program on May 26, 2025, in a deeply personal and symbolic ceremony. Rather than holding a formal event at the Chief Minister’s House, she personally visited the homes of three young diabetic patients in Lahore to hand-deliver their insulin cards and kits. These children were:

• Wasay Adnan from Sabzazar Q-Block
• Zainab Waheed from Jamil Town
• Zain Shahzad from Jamil Town

The Chief Minister spent time with each family, hugged the grandmother of Wasay Adnan, and even promised to send five-year-old Wasay a toy car. She directed officials to ensure Zain Shahzad received immediate eye check-ups and treatment. This personal touch demonstrated the government’s commitment to treating diabetic children as a national priority.

Why is the government specifically targeting Type 1 diabetes in children?

The government is prioritizing Type 1 diabetes because it is a congenital condition that requires lifelong insulin therapy for survival. Children with Type 1 diabetes cannot produce insulin naturally, and without regular injections, they face life-threatening complications including organ failure, coma, and death. Key reasons for targeting this specific group include:

• High treatment cost: A single insulin vial can cost between Rs. 500 to Rs. 1500, and a child needs multiple vials monthly, making it unaffordable for low-income families
• Lifelong dependency: Unlike Type 2 diabetes which can sometimes be managed with diet and oral medication, Type 1 patients depend entirely on external insulin
• Rising prevalence: Doctors have reported a significant increase in childhood diabetes cases across Punjab, creating an urgent public health challenge
• Preventable deaths: Many children from poor families were dying simply because parents could not afford insulin, which this program now prevents
• Hidden emotional toll: Parents constantly worry about their child’s health and future, a burden the Chief Minister explicitly acknowledged during the launch

Read More: Punjab Socio-Economic Registry (PSER) | Punjab Portal For Schemes

How does this program fit into the broader “Sehatmand Punjab” vision?

The insulin program is a cornerstone of the “Sehatmand Punjab” vision, which aims to provide universal healthcare access to all residents of the province. This vision encompasses multiple integrated initiatives:

Maryam Nawaz Health Clinics: Over 150 modernized basic health units now offer specialized non-communicable disease care, including diabetes screening and management

Clinic on Wheels: Mobile units travel to rural communities providing diagnostics and free medicines, including diabetes screening for children

CM Punjab Agosh Program: Financial assistance and healthcare support for pregnant women and mothers of children under two

Children Heart Surgery Program: Free life-saving cardiac surgeries for children with congenital heart defects

Maryam Ki Dastak: Doorstep delivery of various government services, which now includes insulin delivery through this program

What was the public’s reaction to the CM’s personal visits during the launch?

The public response to Chief Minister Maryam Nawaz’s personal home visits was overwhelmingly positive and emotional. During her visits to Sabzazar and Jamil Town:

• Large crowds gathered on rooftops and streets to catch a glimpse of the Chief Minister
• Little girls showered flower petals on her as a traditional gesture of welcome
• Elderly women publicly prayed for her well-being and success
• Children requested selfies with her, which she happily accommodated
• Family members expressed gratitude with tears in their eyes

This personal touch established an emotional connection between the government and the beneficiaries, making the program feel less like a bureaucratic initiative and more like a community-supported mission.

Who Is Eligible for the Free Insulin Scheme? Complete Eligibility Criteria

Understanding eligibility requirements is the first step toward securing benefits for your diabetic child. The Maryam Nawaz Insulin Program has specific criteria designed to target the most deserving patients while ensuring efficient use of public resources.

Who is eligible for the Punjab Free Insulin Scheme?

The program is specifically designed for children diagnosed with Type 1 diabetes who are permanent residents of Punjab. The primary eligibility requirements include:

• Confirmed medical diagnosis of Type 1 diabetes from a government hospital
• Age under 18 years at the time of registration
• Permanent residency in any district of Punjab
• Possession of valid Computerized National Identity Card (CNIC) of parents or guardians
• Child’s B-Form (Child Registration Certificate)
• Verified poverty status or low-income background

Is the program only for residents of Punjab?

Yes, the Maryam Nawaz Insulin Program is strictly for residents of Punjab province. This restriction exists because:

• The program is funded by the Government of Punjab through provincial taxes and resources
• Healthcare is a provincial subject under the Pakistani constitution
• Each province has its own healthcare initiatives and budgets
• Verification of residency ensures resources benefit Punjab taxpayers

However, families from other provinces should check their respective government health programs, as similar initiatives may exist or be planned in Sindh, Khyber Pakhtunkhwa, and Balochistan.

Can adults with Type 2 diabetes apply for this program?

Currently, adults with Type 2 diabetes cannot apply for this specific program. The scheme exclusively targets children with Type 1 diabetes for several strategic reasons:

• Type 1 diabetes requires insulin for survival and has no alternative treatment
• Type 2 diabetes can often be managed with oral medications, diet, and lifestyle changes
• Children represent the most vulnerable group requiring lifelong support
• The program has limited resources and focuses on the most critical cases first
• Future expansion to include Type 2 patients is under consideration

The Chief Minister has indicated that based on the success of this pilot and availability of funds, the program may eventually expand to cover deserving Type 2 diabetic patients from low-income households.

Is there an age limit for children to qualify for the program?

Yes, the program primarily targets children and adolescents up to 18 years of age. The specific age criteria include:

• Children diagnosed with Type 1 diabetes from birth onward are eligible
• Teenagers up to 18 years can register
• Once registered, patients may continue receiving benefits beyond 18 under certain conditions
• Patients turning 18 during treatment are evaluated on a case-by-case basis

The government has prioritized children because early intervention prevents complications and ensures healthy development into adulthood.

Why is the program currently restricted to Type 1 diabetes patients?

The restriction to Type 1 diabetes patients is based on medical necessity and program objectives:

Medical Necessity: Type 1 diabetes patients cannot survive without insulin. Their bodies produce zero insulin, making external insulin absolutely essential for life. Without it, they develop diabetic ketoacidosis, leading to coma and death within days or weeks.

Distinct from Type 2: Type 2 diabetes involves insulin resistance where the body produces insulin but cannot use it effectively. Many Type 2 patients can manage their condition through oral medications, weight management, and dietary changes without requiring insulin injections.

Resource Optimization: With limited healthcare budgets, the government must prioritize those who face immediate death without intervention. Type 1 children represent this most urgent category.

Precedent Setting: By successfully managing Type 1 diabetes in children, the program builds infrastructure and expertise that can later be expanded to other diabetic populations.

Does the family’s income affect eligibility for the CM Insulin Card?

While the program does not publicly disclose a specific income cutoff, priority is given to deserving families from low-income households. The selection process considers:

• Families already registered with the Benazir Income Support Programme (BISP)
• Households possessing a Punjab Socio-economic Registry (PSER) number
• Families with no regular source of income or daily wage earners
• Single-parent households struggling to make ends meet
• Families with multiple members requiring medical attention

During verification visits, healthcare workers assess the family’s socioeconomic condition and may prioritize the most vulnerable cases.

Residential status: Do you need a permanent Punjab domicile?

Yes, permanent domicile of Punjab is required for enrollment. Acceptable proofs of residency include:

• Punjab domicile certificate of either parent
• Computerized National Identity Card with current Punjab address
• Child’s B-Form showing Punjab as place of birth or current address
• Recent utility bills (electricity, gas, water) in parent’s name showing Punjab address
• Rental agreement if living as a tenant in Punjab
• Verification by local union council or nazim

Temporary residents, including those from other provinces studying or living temporarily in Punjab, are not eligible.

How Can I Register for the CM Insulin Card? Step-by-Step Guide

Registration for the Maryam Nawaz Insulin Program has been designed to be accessible through multiple channels, ensuring even families in remote areas can apply without difficulty. The process involves both digital and physical steps to verify authenticity.

How do I apply for the Maryam Nawaz Insulin Program online?

Online registration is the fastest and most convenient method for tech-savvy families. Follow these steps:

Step 1: Download the Official App

• Search for “HISDU” or “Healthline” app on Google Play Store (Android) or Apple App Store (iOS)
• Look for “CM Insulin Program” or “Insulin for All” as alternative app names
• Download and install the official government application
• Ensure your phone has internet connectivity and sufficient storage

Step 2: Create Your Account

• Open the app and select “New Registration”
• Enter your mobile number and verify through OTP (One-Time Password)
• Create a secure password for future logins
• Accept the terms and conditions after reading carefully

Step 3: Fill Patient Details

• Enter the child’s full name as appearing on B-Form
• Select date of birth from the calendar
• Choose gender (male/female)
• Enter CNIC number of father, mother, or guardian
• Provide complete residential address with street, mohalla, and nearest landmark

Step 4: Upload Required Documents

• Take clear photos or scans of the child’s B-Form
• Upload CNIC images (front and back) of parent/guardian
• Attach medical certificate/diagnosis report from government hospital
• Upload a recent passport-sized photograph of the child
• Add proof of residence (utility bill or domicile certificate)

Step 5: Submit and Note Application ID

• Review all information for accuracy before final submission
• Click the “Submit” button
• Note down the application ID or registration number displayed on screen
• Keep a screenshot for future reference

Step 6: Wait for Verification

• A confirmation SMS will be sent to your registered mobile number
• The verification team may contact you for additional information
• You will be notified about your verification appointment at the nearest NCD Clinic

What is the role of the Healthline app (1033) in registration?

The Healthline app, accessible through the 1033 helpline, serves as the digital backbone of the registration process:

Primary Functions:

• Initial application submission for new patients
• Tracking application status in real-time
• Receiving notifications about verification appointments
• Checking delivery schedules for insulin supplies
• Communicating with program officials directly
• Reporting any issues with delivery or medication quality

Key Features:

• User-friendly interface in Urdu and English
• Offline mode for filling forms without internet
• Document upload capability with automatic size adjustment
• GPS integration to locate nearest verification centers
• Chat support for immediate assistance

Where can I find the registration form for the insulin scheme?

The official registration form is available through multiple channels:

Digital Channels:

• Inside the HISDU app or Healthline app
• On the official Punjab Health Department website
• Through the CM Punjab portal

Physical Locations:

• All NCD Clinics across Punjab
• Maryam Nawaz Health Clinics (formerly Basic Health Units)
• District Headquarters (DHQ) Hospitals
• Tehsil Headquarters (THQ) Hospitals
• Selected rural health centers in far-flung areas

Can I register offline, or is it only through the app?

Offline registration is absolutely possible for families without smartphones or internet access. The government has ensured multiple offline channels:

In-Person Registration at Health Facilities:

• Visit your nearest NCD Clinic or Maryam Nawaz Health Clinic
• Request the registration desk for a paper application form
• Fill the form with accurate information in block letters
• Attach photocopies of all required documents
• Submit to the designated official
• Receive a receipt with your application tracking number

Helpline Registration:

• Dial 1033 from any phone (landline or mobile)
• Listen to the automated menu and select Urdu or English
• Choose option for “New Registration” in the insulin program
• Provide your details to the operator who will fill the form
• Note down the reference number provided
• You will be informed about the nearest verification center

Union Council Facilitation:

• Visit your local Union Council office
• Request assistance from the designated health facilitator
• They will help fill the form and upload documents
• Biometric verification can be done at the UC office itself

What happens after I submit my application?

Once your application is submitted, the following process unfolds:

Initial Screening:

• Application data is entered into the central database
• Basic eligibility criteria are checked automatically
• Incomplete applications are flagged for correction
• Applicants receive SMS notification within 48 hours

Document Verification:

• Health department officials verify submitted documents
• CNIC and B-Form are checked against NADRA records
• Medical certificates are validated with issuing hospitals
• Any discrepancies lead to requests for resubmission

Medical Verification Appointment:

• A date and time are assigned for physical verification
• SMS notification sent with venue details and required documents
• Child must be present at the designated NCD Clinic or hospital
• Doctor confirms Type 1 diabetes diagnosis through tests
• Blood sugar levels and overall health are assessed

Biometric Verification:

• Fingerprints of parent/guardian are captured
• Child’s photograph is taken for the insulin card
• Signature or thumb impression is obtained
• All data is linked to the central database

Card Issuance:

• Approved applications move to card printing stage
• CM Insulin Card is printed with unique QR code
• Card is dispatched to the home address via Pakistan Post
• Delivery is made within 7-10 working days

How long does it take to get the CM Insulin Card after applying?

The complete process from application submission to card delivery typically takes 2 to 4 weeks, depending on various factors:

Timeline Breakdown:

• Initial screening and document verification: 2-3 days
• Medical verification appointment scheduling: 3-5 days
• Doctor’s assessment and confirmation: 1 day
• Database entry and approval: 2-3 days
• Card printing: 2-3 days
• Pakistan Post delivery: 3-5 days

Factors Affecting Speed:

• Completeness of initial application
• Availability of appointments at verification centers
• Workload at the specific health facility
• Distance from card printing facility
• Pakistan Post delivery efficiency in your area

Expedited Cases:

• Children with critical conditions receive priority processing
• Applications from far-flung areas may be fast-tracked
• Cases referred by Members of Provincial Assembly receive special attention
• Emergency situations warrant immediate temporary approval pending full verification

What Documents Are Required for the Maryam Nawaz Insulin Program Registration?

Proper documentation is essential for successful registration. The program requires specific documents to verify identity, residency, and medical condition. Having all documents ready beforehand speeds up the process significantly.

What documents are required for registration?

The complete document checklist includes:

Identity Documents:

• Child’s B-Form (Child Registration Certificate) with NADRA signature
• Father’s Computerized National Identity Card (CNIC) – original and copy
• Mother’s CNIC – original and copy
• Guardian’s CNIC if parents are deceased or absent – with guardianship papers

Medical Documents:

• Type 1 diabetes diagnosis certificate from a government hospital
• Recent blood test reports confirming diabetes type
• Doctor’s prescription with insulin requirements
• Hospital discharge summary if child was admitted for diabetic complications
• Any previous treatment records from private hospitals (for reference only)

Residence Proof:

• Punjab domicile certificate of either parent
• Recent electricity bill (last 2 months) in parent’s name
• Gas bill or Sui gas connection receipt
• Water bill if available
• Rental agreement attested by property dealer or notary public
• Union Council residence certificate

Photographs:

• 4 recent passport-size photographs of the child with white background
• 2 photographs of parent/guardian
• Family photograph (optional but helpful)

Income Proof (if available):

• BISP registration card or number
• PSER registration number
• Poverty scorecard if any
• Salary slips for employed parents
• Income affidavit on stamp paper for self-employed

Is the Child Registration Certificate (B-Form) mandatory?

Yes, the B-Form is absolutely mandatory and cannot be waived under any circumstances. This document:

• Proves the child’s identity and parentage
• Contains the unique 13-digit identification number
• Verifies date of birth for age eligibility
• Links the child to parents’ CNIC records
• Prevents fraud and duplicate registrations

If you have lost the B-Form, visit your nearest NADRA office immediately for a duplicate. The process takes 7-10 days and costs a nominal fee.

Do I need the mother’s or father’s CNIC for the application?

Yes, CNICs of both parents are required ideally. The specific requirements are:

If both parents are alive and together:

• CNIC of father (mandatory)
• CNIC of mother (mandatory)

If parents are divorced:

• CNIC of custodial parent
• Court divorce decree or custody papers
• CNIC of non-custodial parent if available

If one parent is deceased:

• CNIC of surviving parent
• Death certificate of deceased parent
• Khadka (succession certificate) if required

If child is orphaned:

• CNIC of legal guardian
• Guardianship certificate from court or Edhi/Bait-ul-Mal
• Affidavit on stamp paper

Are private hospital prescriptions accepted for registration?

Private hospital prescriptions alone are not accepted for final registration. However, they can serve as supporting documents. The program requires:

Primary Requirement:

• Confirmed diagnosis from a government hospital (DHQ, THQ, or Teaching Hospital)
• Verification by a government medical officer
• Tests conducted at government lab or approved private lab with government doctor attestation

Role of Private Records:

• Private hospital records help establish medical history
• They guide government doctors in understanding the case
• They may reduce repeat testing if recent and comprehensive
• They demonstrate that the family sought treatment before approaching the government

If your child is currently under treatment at a private hospital, you should:

• Collect all medical records from the private facility
• Take an appointment at the nearest government hospital’s diabetes clinic
• Present all records to the government doctor
• Request verification and issuance of official diagnosis certificate

What type of medical certificate or diagnosis proof is needed?

The medical certificate must meet specific criteria:

Essential Elements:

• Issued on government hospital letterhead
• Signed by a registered medical officer (preferably diabetes specialist)
• Contains hospital stamp with date
• Clearly states “Type 1 Diabetes Mellitus” as diagnosis
• Includes child’s name and B-Form number
• Mentions date of diagnosis
• Specifies insulin requirements (type and dosage)

Supporting Test Reports:

• Fasting blood sugar test report
• Random blood sugar test report
• HbA1c test report (shows average sugar over 3 months)
• C-peptide test report (confirms Type 1 vs Type 2)
• Antibody tests if available

How Does the Insulin Home Delivery System Work Through Pakistan Post?

The home delivery system is perhaps the most innovative aspect of the Maryam Nawaz Insulin Program, ensuring that children never miss their medication due to travel difficulties or transportation costs. Pakistan Post, the national postal service, handles this critical operation.

How does the home delivery system for insulin work?

The delivery system operates on a carefully coordinated schedule:

Delivery Cycle:

• Insulin is supplied for three months at a time
• Deliveries are made to the registered home address
• Pakistan Post riders use specialized motorcycles with cold storage boxes
• Delivery occurs between 9 AM and 5 PM on scheduled days
• SMS notifications are sent one day before delivery
• A second SMS is sent on the delivery morning with estimated time

Step-by-Step Delivery Process:

1. Pakistan Post receives consolidated delivery list from Health Department
2. Insulin supplies are collected from central storage facility
3. Packages are sorted route-wise at district post offices
4. Riders load their assigned packages in cold chain boxes
5. Riders depart for delivery routes with GPS tracking enabled
6. At each home, rider scans the CM Insulin Card using mobile app
7. Recipient verifies identity and signs digital receipt
8. Insulin kit is handed over with usage instructions
9. Delivery confirmation is uploaded to central server in real-time

What is the role of Pakistan Post in the Maryam Nawaz Insulin Program?

Pakistan Post has been designated as the official delivery partner due to its:

Nationwide Reach:

• Network of over 13,000 post offices across Pakistan
• Presence in every district, tehsil, and major village of Punjab
• Trained staff familiar with local geography and addresses

Infrastructure Capabilities:

• Fleet of motorcycles and vehicles for last-mile delivery
• Sorting facilities at district and tehsil levels
• Tracking systems for monitoring deliveries
• Experience handling government welfare distributions

Cold Chain Expertise:

• Specialized training for riders on insulin handling
• Cold storage boxes maintained at 2-8 degrees Celsius
• Temperature monitoring throughout transit
• Emergency protocols for equipment failure

How is the insulin kept cold during delivery (The Cold Chain System)?

Maintaining the cold chain is critical because insulin is a biological medication that becomes ineffective if exposed to high temperatures. The system includes:

Storage Before Delivery:

• Central warehouse with pharmaceutical-grade refrigerators
• Temperature-controlled rooms at district post offices
• Backup generators for power outages
• Daily temperature logs with alarms

During Transit:

• Insulated cold boxes with ice packs or gel packs
• Pre-cooled boxes before loading insulin
• Temperature data loggers in select shipments
• Limited transit time to prevent temperature excursions

Rider Training:

• All riders trained on cold chain importance
• Instructions to avoid direct sunlight exposure
• Protocols for quick delivery to minimize transit time
• Emergency contact numbers for equipment failure

Last-Mile Handling:

• Insulated bags for final approach to home
• Immediate handover to recipient
• Instructions to refrigerate immediately upon receipt
• Reporting of any delays or issues

How do Pakistan Post riders verify my identity before handing over insulin?

Identity verification is a multi-step process to ensure insulin reaches the correct beneficiary:

CM Insulin Card Scanning:

• Rider opens the official Pakistan Post delivery app on their smartphone
• They scan the QR code printed on your CM Insulin Card
• The app instantly displays your child’s name, photo, and address
• Verification confirms you are at the correct location

Biometric Verification (Selected Areas):

• In some districts, fingerprint verification is required
• Parent/guardian places thumb on portable scanner
• Match is checked against NADRA records
• Delivery proceeds only upon successful match

Digital Signature:

• After verification, recipient signs on the rider’s phone screen
• Signature is captured and stored digitally
• Photo of recipient may also be taken
• Delivery receipt is generated automatically

Verification Questions:

• Rider may ask for child’s name and date of birth
• Confirmation of address details
• Verification of relationship to the child

How often will I receive my insulin supply?

The delivery schedule is designed for convenience and consistency:

Three-Month Supply:

• Each delivery contains a three-month stock of insulin
• Number of vials depends on prescribed daily dosage
• Additional supplies include needles, glucometer strips, and lancets
• Buffer stock is included to account for emergencies

Delivery Frequency:

• First delivery occurs within one week of card activation
• Subsequent deliveries every three months on scheduled dates
• SMS reminders sent 7 days and 1 day before delivery
• Alternate pickup options available if delivery fails repeatedly

Refill Process:

• No need to reapply for each delivery
• System automatically generates next delivery based on schedule
• Quarterly check-up confirmation required to continue
• Any dosage changes are communicated through the app

What happens if I am not home at the time of delivery?

The system has clear protocols for missed deliveries:

First Attempt:

• Rider waits at the address for 10-15 minutes
• Makes a phone call to the registered mobile number
• Sends an SMS notification about arrival
• If no response, moves to next delivery

Second Attempt:

• Delivery is rescheduled for the next working day
• SMS notification sent with new date
• Rider attempts delivery at approximately the same time

Failed Delivery Protocol:

• After three failed attempts, package is returned to district post office
• Recipient must visit the post office to collect within 7 days
• After 7 days, package is returned to central warehouse
• Card may be temporarily suspended pending contact

Preventing Missed Deliveries:

• Keep your registered mobile phone charged and with you
• Inform family members about expected delivery dates
• Update address immediately if you move
• Authorize a neighbor to receive delivery with proper identification

How do I track my insulin delivery status?

Real-time tracking is available through multiple channels:

Mobile App Tracking:

• Open the HISDU or Healthline app
• Go to “Delivery Status” section
• Enter your application ID or CNIC number
• View current delivery stage and estimated arrival
• See rider’s location on map when out for delivery

SMS Tracking:

• Send an SMS with your CNIC number to 1033
• Receive automated reply with delivery status
• Track through simple text commands

Helpline Inquiry:

• Call 1033 and select option for delivery tracking
• Provide your application ID or CNIC to operator
• Receive verbal update on delivery status

Web Portal:

• Visit the CM Punjab health portal
• Log in with your credentials
• Access complete delivery history and upcoming schedule

What is the role of the cold chain system during delivery?

The cold chain system is the backbone of safe insulin delivery, comprising:

Temperature Control Equipment:

• Vaccine carriers or portable medical refrigerators
• Phase change material packs frozen to specific temperatures
• Digital temperature monitors with alerts
• Insulated containers maintaining 2-8°C for up to 24 hours

Quality Assurance:

• Daily temperature logs at all storage points
• Random sampling of delivered insulin for potency testing
• Immediate replacement of any compromised medication
• Regular audits of cold chain equipment

Training Protocols:

• All staff trained on cold chain importance
• Emergency procedures for cooler failure
• Proper ice pack conditioning techniques
• Temperature monitoring and recording

Which Districts and Hospitals Are Covered by the Program?

The Maryam Nawaz Insulin Program has expanded significantly from its initial pilot phase and now covers the entire province of Punjab. Understanding which areas and facilities are covered helps families plan their registration and follow-up visits.

Which districts in Punjab are covered by the Free Insulin Scheme?

The program initially launched as a pilot in three districts and has now expanded to cover all 36 districts of Punjab:

Initial Pilot Districts:

• Lahore
• Multan
• Faisalabad

Phase 2 Expansion:

• Rawalpindi
• Gujranwala
• Sargodha
• Bahawalpur
• Sialkot
• Sheikhupura
• Rahim Yar Khan

Province-Wide Coverage (Current):
All 36 districts of Punjab are now covered, including:

• All divisional headquarters
• All district headquarters
• All tehsils within each district
• Selected union councils in rural areas

Is the program still limited to Lahore, or has it expanded?

The program successfully completed its pilot phase and has expanded province-wide. Current status:

Pilot Phase Completed:

• Initial 1,500 children in Lahore, Multan, and Faisalabad registered
• Systems and processes tested and refined
• Challenges identified and addressed
• Cold chain logistics optimized

Current Expansion Status:

• Registration open in all 36 districts
• Delivery network established across province
• NCD Clinics operational in every district
• Pakistan Post trained and equipped everywhere

Future Plans:

• Integration with more rural health centers
• Mobile registration camps in remote areas
• Expansion to tehsil-level delivery points
• Possible inclusion of additional districts from other provinces

Which hospitals are designated for medical verification?

Medical verification must be conducted at specific government health facilities:

Tier 1: Teaching Hospitals

• Services Hospital, Lahore
• Mayo Hospital, Lahore
• Jinnah Hospital, Lahore
• Nishtar Hospital, Multan
• Allied Hospital, Faisalabad
• All teaching hospitals affiliated with medical universities

Tier 2: District Headquarters Hospitals

• DHQ Hospital of every district
• Specialized diabetes clinics within DHQs
• Pediatric departments at DHQs

Tier 3: Tehsil Headquarters Hospitals

• Selected THQ hospitals with NCD clinics
• Facilities with trained diabetes staff
• Locations accessible to rural populations

What are the “NCD Clinics” mentioned in the program?

NCD stands for Non-Communicable Diseases, and these specialized clinics are central to the program:

Purpose of NCD Clinics:

• Dedicated facilities for managing chronic diseases
• Focus on diabetes, hypertension, cardiovascular diseases
• Staffed with specialized doctors and trained paramedics
• Equipped with diagnostic equipment for regular monitoring

Services Provided:

• Registration for insulin program
• Medical verification of diabetes diagnosis
• Quarterly check-ups and monitoring
• Dosage adjustments based on blood sugar levels
• Health education for patients and families
• Referral to specialists for complications

Location Network:

• Present in all DHQ hospitals
• Increasing presence in THQ hospitals
• Integrated into Maryam Nawaz Health Clinics
• Mobile NCD clinics for remote areas

List of District Headquarters (DHQ) hospitals participating in the scheme

Every DHQ hospital across Punjab participates in the program. Key DHQ hospitals include:

Northern Punjab:

• DHQ Rawalpindi
• DHQ Attock
• DHQ Jhelum
• DHQ Chakwal

Central Punjab:

• DHQ Lahore
• DHQ Gujranwala
• DHQ Sheikhupura
• DHQ Kasur
• DHQ Nankana Sahib

Western Punjab:

• DHQ Sargodha
• DHQ Mianwali
• DHQ Khushab
• DHQ Bhakkar

Southern Punjab:

• DHQ Multan
• DHQ Bahawalpur
• DHQ Dera Ghazi Khan
• DHQ Rahim Yar Khan
• DHQ Muzaffargarh
• DHQ Rajanpur

Role of Tehsil Headquarters (THQ) hospitals in quarterly check-ups

THQ hospitals serve as the frontline for ongoing patient care:

Primary Functions:

• Conducting quarterly follow-up examinations
• Monitoring blood sugar levels and HbA1c
• Checking for complications or side effects
• Providing emergency care if needed
• Referring complex cases to DHQs

Advantages for Patients:

• Closer to home, reducing travel costs
• Less crowded than large DHQ hospitals
• Familiar local staff
• Shorter waiting times

Staffing:

• Medical officers trained in diabetes management
• Lady health visitors for female patients
• Dispensers for medication advice
• Data entry operators for record keeping

What Supplies Do Patients Receive Along with Free Insulin?

The Maryam Nawaz Insulin Program provides a comprehensive diabetes management kit, not just insulin. This holistic approach ensures children can monitor their condition and administer medication safely.

Are glucometers and test strips provided for free along with insulin?

Yes, each registered child receives a complete monitoring kit absolutely free:

Glucometer Device:

• One digital glucometer provided at registration
• Battery-operated portable device
• Large display for easy reading
• Memory function to store previous readings
• Replacement provided if device malfunctions

BSR Test Strips:

• 100-200 test strips per delivery (depending on usage)
• Enough for 2-4 tests daily
• Compatible with the provided glucometer
• Fresh strips with extended expiry dates
• Additional strips available if medically necessary

Lancets and Lancing Device:

• Box of 100-200 sterile lancets
• Adjustable lancing device for painless pricks
• Disposal container for used lancets
• Replacement lancets on every delivery

Does the program provide both long-acting and short-acting insulin?

Yes, the program supplies both types of insulin required for comprehensive diabetes management:

Long-Acting Insulin (Basal):

• Provides background insulin coverage throughout day and night
• Typically injected once or twice daily
• Maintains stable blood sugar between meals
• Common brands: Lantus, Levemir, Basalog

Short-Acting Insulin (Bolus):

• Taken before meals to handle food-related sugar spikes
• Rapid-acting formulations work within 15-30 minutes
• Dosage adjusted based on carbohydrate intake
• Common brands: Humalog, Novorapid, Actrapid

Mixed Insulin:

• Some children receive pre-mixed formulations
• Combination of short and intermediate-acting insulin
• Reduces number of daily injections
• Prescribed based on individual needs

Dosage Customization:

• Quantity based on doctor’s prescription
• Adjusted at quarterly check-ups
• Different vials clearly labeled
• Detailed usage instructions provided

Are insulin syringes and needles included in the package?

Yes, the complete package includes all consumables needed for safe insulin administration:

Insulin Syringes:

• U-100 insulin syringes matching insulin concentration
• 1ml syringes with fine-gauge needles
• Individually sterile packaged
• 100-200 syringes per delivery
• Various needle lengths available for different age groups

Safety Features:

• Fixed needles to prevent reuse
• Protective caps before and after use
• Clear barrel for accurate dosage measurement
• Minimal dead space to reduce insulin waste

Disposal Guidance:

• Instructions for safe needle disposal
• Puncture-resistant container provided
• Guidance on returning filled containers
• Environmental safety precautions

What is a glucometer, and why is it important for the child’s health?

A glucometer is a portable medical device that measures blood glucose levels instantly, serving as the eyes for diabetes management:

How It Works:

• A tiny drop of blood from fingertip placed on test strip
• Strip inserted into glucometer
• Device displays blood sugar reading in seconds
• Results help determine insulin dosage and food intake

Why It Is Essential:

• Prevents dangerously low blood sugar (hypoglycemia)
• Avoids excessively high sugar (hyperglycemia)
• Guides insulin dose adjustment
• Helps plan meals and physical activity
• Provides early warning of complications
• Gives parents peace of mind

Features of Provided Glucometer:

• Memory storage for 500+ readings
• Average blood sugar calculation
• Pre and post-meal tagging
• Low battery indicator
• Automatic shut-off to save power

Breakdown of the “Starter Kit”: Insulin, Glucometer, BSR Strips, Lancets, and Needles

The complete starter kit provided at first delivery includes:

Insulin Component:

• 3 months supply of prescribed insulin types
• Long-acting insulin: 2-3 vials (depending on dosage)
• Short-acting insulin: 2-3 vials
• Insulated bag for home storage guidance
• Ice pack for travel

Monitoring Component:

• One digital glucometer with batteries
• 200 BSR test strips
• 200 lancets
• Lancing device with adjustable depth
• Control solution for testing glucometer accuracy

Administration Component:

• 200 insulin syringes with fine needles
• Alcohol swabs for skin cleansing (100 pieces)
• Sharps disposal container
• Instruction booklet with pictures

Educational Materials:

• Urdu language guide to diabetes
• Carb counting chart for common foods
• Emergency contact card
• Hypoglycemia recognition and treatment guide
• Quarterly check-up schedule reminder

How to Maintain the CM Insulin Card and Ensure Continued Supply?

Registration is just the beginning. To continue receiving free insulin, families must fulfill certain responsibilities and keep their information updated.

Do I need to visit a clinic every month to keep the card active?

No, monthly visits are not required. The program requires:

Quarterly Check-ups:

• Visit every three months (four times per year)
• Can be at nearest NCD Clinic, THQ, or DHQ hospital
• Schedule is flexible within the quarter
• Advance notice provided through SMS

Purpose of Quarterly Visits:

• Monitor child’s growth and development
• Check blood sugar control through HbA1c test
• Adjust insulin dosage if needed
• Screen for early complications
• Update medical records
• Provide ongoing family education

Consequences of Missing Check-ups:

• First missed visit: Reminder SMS and phone call
• Second consecutive missed visit: Warning letter
• Third missed visit: Temporary suspension of card
• Reactivation possible after completing check-up

How long does it take to get the CM Insulin Card after applying?

The complete timeline from application to card receipt:

Week 1: Application Processing

• Day 1-2: Online/offline application submitted
• Day 3-5: Document verification by health department
• Day 6-7: Verification appointment scheduled

Week 2: Medical Verification

• Day 8-10: Child examined at NCD Clinic
• Day 11: Diagnosis confirmed in system
• Day 12-14: Approval granted

Week 3: Card Production

• Day 15-17: Card printing and personalization
• Day 18: QR code generation and database linking
• Day 19: Card handed to Pakistan Post

Week 4: Delivery

• Day 20-23: Transit to district post office
• Day 24-26: Sorting and rider assignment
• Day 27-30: Final delivery to home

How do I update my address for insulin delivery?

Address updates are essential to ensure uninterrupted delivery:

Methods to Update Address:

Through Mobile App:

• Log in to HISDU or Healthline app
• Go to “Profile Settings”
• Select “Update Address”
• Enter new complete address with landmarks
• Upload proof of new residence
• Submit for verification

Through Helpline:

• Call 1033
• Request address update
• Provide new address details to operator
• Note down the reference number
• Email or WhatsApp proof of residence if requested

In-Person at NCD Clinic:

• Visit your nearest NCD Clinic
• Request address change form
• Fill and submit with proof
• Receive acknowledgment slip

Required Proof for Address Change:

• New utility bill (electricity/gas)
• Rental agreement
• Union Council certificate
• New CNIC with updated address

What should I do if my Insulin Card is lost or damaged?

Immediate action prevents disruption in insulin supply:

If Card is Lost:

Step 1: Report Immediately

• Call 1033 helpline and report loss
• File lost report with nearest police station (optional but recommended)
• Note down the complaint number

Step 2: Apply for Duplicate

• Visit nearest NCD Clinic
• Submit lost card affidavit on stamp paper
• Provide CNIC copies and child’s B-Form
• Pay nominal duplicate fee (if applicable)
• Receive acknowledgment slip

Step 3: Temporary Arrangements

• Request temporary authorization letter
• This letter allows delivery for 30 days
• New card issued within 2 weeks

If Card is Damaged:

• Return damaged card to any NCD Clinic
• Request replacement
• New card issued free of cost
• Damaged card is deactivated in system

The mandatory quarterly check-up rule: Why it’s crucial for continued eligibility

Quarterly check-ups are not bureaucratic formalities but essential for child’s health:

Medical Reasons:

• Children grow and their insulin needs change
• Dosage requirements vary with age and weight
• Uncontrolled diabetes leads to stunted growth
• Early detection of complications saves lives
• HbA1c testing shows average control over 3 months

Program Integrity:

• Ensures only eligible patients receive benefits
• Prevents fraud through identity verification
• Updates records with current contact information
• Confirms child is still alive and in the program
• Allows government to plan future medicine procurement

Educational Opportunity:

• Parents learn about new diabetes management techniques
• Children receive nutritional counseling
• Emotional support from healthcare providers
• Connection to support groups and other families

How to update your mobile number and address in the system

Keeping contact information current is your responsibility:

Mobile Number Update:

• Download and open the HISDU app
• Go to “Settings” and select “Update Mobile Number”
• Enter new number and verify through OTP
• Old number automatically deactivated
• Confirmation SMS sent to both numbers

Address Update Process:

• Access the same section in app
• Enter new complete address with:
  • House number and street
  • Mohalla or colony name
  • Nearest landmark
  • Union Council
  • Tehsil and District
• Upload scanned proof of residence
• Submit for verification
• Verification team may visit new address
• Update confirmed within 7 working days

Multiple Communication Channels:

• Primary mobile number for SMS alerts
• Secondary number for emergency contact
• Landline number if available
• Email address for detailed communications

Troubleshooting: What If There’s a Problem with the Delivery or Card?

Despite best efforts, problems can occasionally arise. Knowing how to address them quickly ensures minimal disruption to your child’s treatment.

What is the helpline number for the CM Insulin Program?

The official helpline number is 1033, operational across Punjab:

Helpline Services:

• Available 24 hours a day, 7 days a week
• Toll-free from all networks (landline and mobile)
• Urdu and English language options
• Automated system for common queries
• Live agent transfer for complex issues

What You Can Do Through Helpline:

• New registration assistance
• Application status inquiry
• Delivery tracking
• Complaint registration
• Card loss reporting
• Address update requests
• General information

Call Preparation:

• Keep your CNIC number ready
• Have child’s B-Form number available
• Note down your application ID
• Write clear description of issue
• Have pen and paper for reference number

How can I check if my registration is approved?

Multiple methods to verify approval status:

Through Mobile App:

• Log in to HISDU app
• Go to “Application Status”
• View current stage:
  • Received
  • Under Review
  • Verification Scheduled
  • Approved
  • Card Dispatched
  • Card Delivered

Through SMS:

• Send CNIC number to 1033
• Receive automated status reply
• Example: “Your application for CM Insulin Program is APPROVED. Card will be delivered within 10 days.”

Through Helpline:

• Call 1033
• Select option for application status
• Enter CNIC when prompted
• Hear automated status update
• Speak to agent for detailed information

Through Web Portal:

• Visit CM Punjab health website
• Enter CNIC and application ID
• View complete status dashboard

What happens if the insulin delivery is delayed?

Delays can occur due to various reasons. Here’s what to do:

Common Delay Reasons:

• Inclement weather (heavy rain, fog, storms)
• Law and order situations in certain areas
• High volume of deliveries in your area
• Incorrect address in system
• Rider unable to locate address
• Technical issues with scanning app

Immediate Steps:

• Check SMS for any delay notifications
• Track delivery through app
• Call 1033 for updated timeline
• Ensure your phone is charged and with you
• Keep your address clearly visible

If Delay Exceeds 24 Hours:

• Register complaint through helpline
• Request escalation to supervisor
• Ask for estimated resolution time
• Inquire about emergency pickup option

Emergency Measures:

• If running low on insulin, visit nearest NCD Clinic
• Emergency supply can be issued
• Doctor can provide temporary prescription
• Contact local health department for urgent assistance

How to file a complaint if the insulin is not delivered?

Structured complaint process ensures prompt resolution:

Step 1: Document the Issue

• Note the scheduled delivery date
• Check tracking status screenshots
• Have your application ID ready
• Prepare CNIC and child’s information

Step 2: Choose Complaint Channel

Through App:

• Open HISDU app
• Go to “Complaints” section
• Select “Delivery Issue”
• Fill complaint form with details
• Upload supporting screenshots
• Submit and note complaint number

Through Helpline:

• Call 1033
• Select complaint registration option
• Provide all required information
• Note down the complaint tracking number
• Ask for expected resolution time

Through Email:

• Send email to complaints@punjabhealth.gov.pk
• Subject line: “Insulin Delivery Complaint – [Your CNIC]”
• Include all details and attachments
• Request acknowledgment

Step 3: Follow Up

• Wait 24-48 hours for initial response
• Follow up with complaint number
• Escalate if no satisfactory response
• Contact local health department if urgent

What if the delivered insulin is damaged or not cold?

Insulin quality is critical for effectiveness:

Immediate Action:

• Do NOT use damaged or warm insulin
• Document the condition with photos
• Keep the damaged package intact
• Note rider’s name and ID if present

Reporting Process:

• Call 1033 immediately
• Report “Damaged Insulin Delivery”
• Provide delivery date and rider details
• Upload photos through app if possible
• Request immediate replacement

Replacement Protocol:

• Emergency replacement arranged within 24-48 hours
• New delivery with priority status
• Damaged insulin collected for investigation
• Quality control team reviews incident

Prevention Measures:

• Check insulin temperature upon receipt
• Verify cold pack is still cold
• Inspect vials for cracks or leaks
• Ensure expiry date is adequate
• Refrigerate immediately after delivery

How do I contact the CM Punjab Complaint Cell for issues related to this scheme?

For escalated issues not resolved through regular channels:

CM Punjab Complaint Cell Contact:

• Phone: 0800-02345 (toll-free)
• Website: cm.punjab.gov.pk/complaints
• Mobile App: CM Punjab Portal
• Social Media: Official CM Punjab Facebook and Twitter

What Issues to Escalate:

• Repeated delivery failures
• Harassment by delivery staff
• Corruption or bribe demands
• Card not working after multiple reports
• Discrimination or unfair treatment
• Systemic issues affecting many patients

Information to Provide:

• Your full name and CNIC
• Child’s name and B-Form number
• Complete description of problem
• Steps already taken to resolve
• Names of officials contacted
• Desired resolution

What if the scanning app fails at the time of delivery?

Technology glitches can happen. Here’s the backup plan:

Rider Actions:

• Rider will attempt app restart
• Check mobile data connection
• Try manual entry of card number
• Call supervisor for guidance
• Use backup verification methods

Your Actions:

• Show your CNIC for manual verification
• Provide child’s B-Form if requested
• Sign manual delivery receipt
• Accept delivery if rider deems it safe
• Report app issue through helpline later

Manual Verification Process:

• Rider records your CNIC number
• Takes your signature on paper
• Notes delivery date and time
• Uploads information later when system restores
• Delivery is still valid and recorded

Can I pick up insulin from a nearby location if home delivery fails?

Yes, pickup options exist as backup:

Pickup Eligibility:

• After 3 failed delivery attempts
• During extreme weather emergencies
• If address is inaccessible
• At patient’s request for privacy reasons
• If immediate need arises before next delivery

Designated Pickup Points:

• Nearest NCD Clinic
• District Post Office main branch
• Tehsil Post Office
• Designated Pakistan Post collection center

Pickup Process:

• Call 1033 to request pickup option
• Select convenient pickup location
• Receive SMS confirmation with date
• Visit location with CM Insulin Card and CNIC
• Collect insulin after verification
• Sign pickup register

How the Program Integrates with Other Punjab Health Reforms

The Maryam Nawaz Insulin Program does not exist in isolation. It is part of a comprehensive healthcare transformation under the “Sehatmand Punjab” vision.

What are the “Maryam Nawaz Health Clinics”?

Formerly known as Basic Health Units, these modernized facilities provide:

Core Services:

• 24/7 outpatient care
• Maternal and child health services
• Family planning consultations
• Immunization programs
• Non-communicable disease screening
• Free essential medicines

Diabetes-Specific Services:

• Type 1 and Type 2 diabetes screening
• Registration for insulin program
• Quarterly check-ups for registered children
• Blood sugar testing
• Health education sessions
• Referral to specialists

Network Strength:

• Over 150 clinics across Punjab
• Each clinic serves 25,000-50,000 population
• Staffed with doctors, lady health visitors, and paramedics
• Equipped with basic laboratory facilities
• Connected to DHQ hospitals for referrals

How do “Clinic on Wheels” support diabetes patients?

Mobile health units extend services to underserved areas:

Service Model:

• Fully equipped vans with medical staff
• Visit scheduled locations on fixed days
• Stay 4-6 hours at each location
• Return to same locations weekly or biweekly
• Coordinate with local union councils

Diabetes Services:

• Screening camps in remote villages
• Registration assistance for insulin program
• Basic blood sugar testing
• Health awareness sessions
• Distribution of educational materials
• Follow-up for registered patients

Reach:

• Cover areas without permanent health facilities
• Serve nomadic and transient populations
• Reach families unable to travel to cities
• Provide services in local languages
• Connect patients to nearest permanent facility

Is this program connected to the “Maryam Nawaz Free Medicine Scheme”?

Yes, both programs are part of integrated healthcare delivery:

Maryam Nawaz Free Medicine Scheme:

• Provides free medicines for chronic conditions
• Covers diabetes, hypertension, asthma, and more
• Available at all government health facilities
• Medicine list includes insulin for emergency cases
• Serves as backup for insulin program participants

Integration Points:

• Insulin program participants can access other free medicines
• Same registration database used for both programs
• NCD Clinics dispense both insulin and other medications
• Coordinated delivery through Pakistan Post
• Unified helpline 1033 for both programs

Overview of the “Sehatmand Punjab” vision for non-communicable diseases (NCDs)

The broader strategy addresses the growing burden of chronic diseases:

Five Pillars of NCD Strategy:

Prevention:

• Public awareness campaigns in schools and communities
• Healthy lifestyle promotion through media
• School health programs for early detection
• Community health worker training

Screening:

• Door-to-door screening campaigns
• Screening camps at public events
• Integration with routine healthcare visits
• Targeted screening for high-risk populations

Treatment:

• Free medicines at all government facilities
• Specialized NCD clinics at district level
• Telemedicine consultations with specialists
• Patient support groups and counseling

Monitoring:

• Digital health records for all NCD patients
• Regular follow-up and reminder systems
• Quality of care audits
• Patient outcome tracking

Capacity Building:

• Training healthcare workers in NCD management
• Equipping facilities with diagnostic tools
• Establishing referral networks
• Research on local disease patterns

Integration with the “Maryam Ki Dastak” doorstep service initiative

“Maryam Ki Dastak” (Maryam’s Knock) is a comprehensive doorstep service program:

Services Delivered:

• Insulin and diabetes supplies
• Medicines for chronic conditions
• Senior citizen registration cards
• Disability certificates
• Vehicle registration and license renewals
• Birth and death certificates

Common Infrastructure:

• Pakistan Post delivery network
• Digital tracking and verification systems
• 1033 helpline for all services
• Mobile app for service requests
• Union council facilitation centers

Benefits of Integration:

• Families access multiple services through single visit
• Delivery staff trained for all services
• Cost savings through shared infrastructure
• Convenience for citizens
• Efficient government resource utilization

Frequently Asked Questions (FAQs)

Can residents outside of Punjab apply for this scheme?

No, the Maryam Nawaz Insulin Program is exclusively for Punjab residents. The program is funded by the Government of Punjab through provincial revenues and is designed to serve the province’s population. Residents of other provinces should contact their respective provincial health departments for similar programs. However, if a family moves from another province to Punjab and obtains Punjab domicile, they become eligible after completing the registration process.

Is there a fee for the CM Insulin Card?

No, the CM Insulin Card is completely free of cost. There are no application fees, processing charges, or delivery fees. The government bears all expenses to ensure that financial constraints do not prevent any deserving child from receiving life-saving insulin. If anyone demands payment for registration or card issuance, report them immediately to the 1033 helpline.

How do I download the “Insulin for All” app or the CM insulin program app?

The official app is available on both major app stores:

For Android Users:

• Open Google Play Store
• Search for “HISDU” or “Healthline Punjab”
• Look for the app with the Government of Punjab logo
• Click Install and wait for download
• Open app and grant required permissions
• Register using your mobile number

For iPhone Users:

• Open Apple App Store
• Search for “HISDU” or “CM Insulin Program”
• Verify the developer is “Government of Punjab”
• Download and install
• Follow on-screen instructions

Alternative Access:

• Visit the web portal at health.punjab.gov.pk
• Use the web-based application without download
• Accessible from any smartphone browser
• All features available on web version

What is the “Hisdu insulin app” or “Hisdu mobile app” mentioned in searches?

HISDU stands for Health Information System Data Use, and the HISDU app serves as the technical platform for multiple health programs:

HISDU App Functions:

• Registration for insulin program
• Tracking of diabetes patients
• Vaccination records for children
• Maternal health monitoring
• Disease surveillance data collection
• Health worker performance tracking

Why Multiple Names:

• HISDU is the technical name used by health officials
• “Insulin for All” is the public-facing brand
• Both apps connect to the same database
• Different interfaces for public versus officials
• Regular updates may change app names

Are there heart surgeries or other programs for children?

Yes, the Punjab government runs multiple child health programs:

Children Heart Surgery Program:

• Free cardiac surgeries for children with congenital heart defects
• Available at major teaching hospitals
• Referral through district health authorities
• Post-surgery follow-up included

CM Punjab Agosh Program:

• Financial assistance for pregnant women
• Healthcare support for children under two
• Nutrition supplements for malnourished children
• Vaccination tracking and reminders

School Health Screening:

• Regular health camps in government schools
• Vision and dental check-ups
• Early detection of chronic diseases
• Referral to specialized care

How is this different from free insulin programs offered by NGOs in Pakistan?

The government program offers distinct advantages over NGO-run initiatives:

Scale and Coverage:

• Government: Province-wide coverage, all districts of Punjab
• NGOs: Limited to specific cities or communities

Sustainability:

• Government: Funded through annual budgets, long-term commitment
• NGOs: Dependent on donations, may cease anytime

Integration:

• Government: Connected to health system, hospitals, and clinics
• NGOs: Often standalone programs without referral networks

Delivery Mechanism:

• Government: Doorstep delivery through Pakistan Post
• NGOs: Usually require clinic visits for collection

Documentation:

• Government: Digital records, official CM Insulin Card
• NGOs: Often paper-based, less formal

What is the “Maryam Nawaz Ramzan Package,” and is it related?

The Maryam Nawaz Ramzan Package is a separate initiative focused on providing relief during the holy month of Ramadan:

Ramzan Package Features:

• Free flour distribution to deserving families
• Discounted kitchen items at utility stores
• Cash assistance through Benazir Income Support Programme
• Special iftar and sehri arrangements at public places

Relation to Insulin Program:

• Both are part of broader social welfare initiatives
• Same helpline 1033 handles inquiries for both
• Registration data may be shared for targeting
• Same delivery infrastructure used for both

How to apply for the Ration Card Punjab online?

The Ration Card Punjab is a separate program for food security:

Online Application Steps:

• Visit the official Punjab Food Authority website
• Click on “Ration Card Registration”
• Enter CNIC number for verification
• Fill family details including members’ CNICs
• Provide income and expense information
• Upload required documents
• Submit and note application number
• Verification team may visit for confirmation

Documents Required:

• CNIC of head of household
• CNICs of all adult family members
• B-Forms of children
• Proof of income (salary slip or affidavit)
• Recent utility bill for address verification

Disclaimer

This article is for informational purposes only and is based on publicly available information about the Maryam Nawaz Insulin Program. While every effort has been made to ensure accuracy, program details, eligibility criteria, and procedures may change over time. Readers are strongly advised to verify all information by calling the official helpline 1033 or visiting the nearest NCD Clinic before taking any action. This content does not constitute an official government document.